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Frequently Asked Questions
Everything you need to know before placing your order.
What’s your guarantee or the warranty of the quality if we buy your machines?
we offer 1 years warranty which is longer than other manufacturers, and supply life-long technical support.
How can I install my machine when it arrives?
We will send our engineer to your side as soon as you get all your machines ready,for testing and teaching your technicians how to run the machines.
How about the spare parts?
We will send one year enough easy broken spare parts together with the machines,shipping together.During the warranty time,we will supply the spare parts with our cost including the delivery fees.
When can I get my machine after I paid?
Normally production time is around 30-60days,the exactly depend on what kind of machine you order.The shipping time is based on your destination port.
What is the features of our company?
We provide turnkey project for customers, equipment overseas installation and commissioning; operator training; etc
